Competence is often defined as the ability to perform the activities within an occupation or function to the standards expected. This includes not only the ability to acquire and transfer skills and knowledge, to organise and plan work, but also personal effectiveness... to deal with co-workers, managers and customers in new, challenging environments. Vendors, suppliers, partners and Arcadiz staff always act as a team, striving for the best possible solution for our customer.
Rather than try to define one notion of quality, there are discrete but interrelated ways of thinking about quality:
For Arcadiz Telecom staff quality is not a question of either or. We always take all three dimensions into account.
Knowledge is defined by the Oxford English Dictionary as (i) expertise, and skills acquired by a person through experience or education; the theoretical or practical understanding of a subject, (ii) what is known in a particular field or in total; facts and information or (iii) awareness or familiarity gained by experience of a fact or situation. In our rapidly changing industry, we, at Arcadiz, are committed to stay abreast of , new technologies and business models.
It is this combination of knowledge, competence and quality that allows Arcadiz Telecom staff to create value, to build critical capabilities and to come with made to measure, state-of-the-art solutions that create true business value for our customers.